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ICYMI - BPO News Roundup (Feb. 2020)

Posted by Jesus Grana on 2/5/20 7:15 AM
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A collection of curated stories from client industries, CX and global trends that grab our attention. 

When it comes to developing environmentally friendly, automated and personalized travel on demand, the automaker + tech company matchmaking continues. From flying cars to the future of car sales, our readings in the last month show a few more companies pairing up to share both innovations and investments.

  1. Is Uber Air Taxi the future of transportation? Uber and Hyundai hope so. They’ve announced their plans to build a vehicle that will help drivers avoid congested commutes. See how ride-sharing is going sky high 
  2. Arrival accelerates electric vehicle adoption with Hyundai and Kia. The trio plans to leverage Arrival’s purpose built electric vehicle platform along with Hyundai-Kia’s global footprint and economies of scale. Guess how much the Korean automakers invested in Arrival
  3. “Everyone is working on it, but no one knows what the rules will look like.” All the more reason for the world’s biggest automotive manufacturers to closely collaborate on their self-driving ventures. For example, a potential new partner has caught the eye of BMW and Daimler. Learn who here
  4. The car sales approach is getting tech-ier, too. Cadillac and Amazon have a new cloud-based car shopping concept involving 3D interactive experiences, customized ads, virtual reality and more. See what they showcased at the 2020 Consumer Electronics Show

With high development costs and low regulatory guidance, no one wants to be left on the future mobility stage without a rose. 

Thanks for reading, and have a great February.


Topics: autonomous cars, self-driving car, customer service, partnerships, electric vehicles


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