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Customer Experience (CX) & Health Care Payer ICYMI (March 2022)

Posted by Jesus Grana on 3/23/22 1:30 PM

 A collection of curated stories from client industries, CX and global trends that grab our attention. 

ICYMI - As an update to our debut “In Case You Missed it” Health Care Payer blog post , we also wanted to give you a quarterly update of articles we found newsworthy as it relates to current trends in the industry relevant to our clients and their customers.
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Customer Experience (CX) & Health Care Payer ICYMI (December 2021)

Posted by Jesus Grana on 1/27/22 11:30 AM

 A collection of curated stories from client industries, CX and global trends that grab our attention. 

ICYMI - Welcome to the start of a new sub-topic within our regular BPO blog, wholly focused on trends and news in the health care industry! I’m excited to start sharing the eye-catching headlines our business partners, clients and industry thought leaders will no doubt find helpful when planning for the future.
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CX Insights - Trend Watch - Automotive Industry (ICYMI November 2021)

Posted by Jesus Grana on 12/9/21 9:30 AM

 A collection of curated stories from client industries, CX and global trends that grab our attention. 

ICYMI - November continues to be about all things electric. Not only did we see Rivian become the second-most valuable OEM company within a day of its IPO, we also saw Ford give Tesla credit for its moves in the EV space. Volkswagen has taken notice and warned its employees that a tech revolution will be required to take on Tesla and Chinese EV manufacturers.
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ICYMI - BPO News Roundup (Feb. 2020)

Posted by Jesus Grana on 2/5/20 7:15 AM

A collection of curated stories from client industries, CX and global trends that grab our attention. 

When it comes to developing environmentally friendly, automated and personalized travel on demand, the automaker + tech company matchmaking continues. From flying cars to the future of car sales, our readings in the last month show a few more companies pairing up to share both innovations and investments.

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