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ICYMI - BPO News Roundup (Nov. 2019)

Posted by Jesus Grana on 11/5/19 11:55 AM
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A collection of curated stories from client industries, CX and global trends that grab our attention. 

As Thanksgiving approaches, we’re showing appreciation for all the unlikely partnerships that have been forged through the auto industry’s demand for emerging technology. “The New Mobility” continues to mature as previous foes embrace a new era of cooperation. 

  1. Hyundai, Poni.ai and Via unveiled its on-demand, self-driving ride share service. And the teamwork doesn’t stop there. “The BotRide pilot can serve as an example of how cities and companies can come together to truly enable smart cities and smart transportation systems of the future.” Learn about BotRide
  2. Volkswagen shares Electrify America with Ford. With this alliance, Ford electric vehicle customers will have access to North America's largest network of charging stations. See how Amazon's helping, too

November's a perfect time to cultivate an attitude of gratitude. 

So ... THANKS for reading!

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Topics: customer service

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