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CX Insights - Trend Watch - Automotive Industry (ICYMI December 2021)

Posted by Jesus Grana on 1/11/22 12:00 PM

 A collection of curated stories from client industries, CX and global trends that grab our attention. 

ICYMI - As 2021 reached its tumultuous end, the automotive industry is looking at 2022 as a year of not just technological advancement, but of renewal. That’s not just a lofty New Year’s Resolution statement, either: OEMs are examining ways they can recycle yesterday’s and tomorrow’s material goods to make EVs of the future more sustainable financially and environmentally.
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ICYMI - BPO News Roundup (Feb. 2021)

Posted by Jesus Grana on 2/8/21 9:15 AM

A collection of curated stories from client industries, CX and global trends that grab our attention. 

EV is not the only acronym you’ll want to familiarize yourself with this year. As we begin 2021, companies across multiple industries are delving into AI (Artificial Intelligence), either augmenting EV technology or having autonomous robots aid customer service areas.

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