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ICYMI - BPO News Roundup (Mar. 2021)

Posted by Jesus Grana on 3/9/21 2:22 PM

A collection of curated stories from client industries, CX and global trends that grab our attention. 

Last month I posted a story about flying cars alongside numerous headlines in EV technology. I even joked about a Jetsons future! But it appears that automotive industry leaders are putting more money where their mouth is and, making space in their tarmacs for the next big wave.

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ICYMI - BPO News Roundup (Feb. 2021)

Posted by Jesus Grana on 2/8/21 9:15 AM

A collection of curated stories from client industries, CX and global trends that grab our attention. 

EV is not the only acronym you’ll want to familiarize yourself with this year. As we begin 2021, companies across multiple industries are delving into AI (Artificial Intelligence), either augmenting EV technology or having autonomous robots aid customer service areas.

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