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ICYMI - BPO News Roundup (Jan. 2021)

Posted by Jesus Grana on 1/12/21 10:10 AM

A collection of curated stories from client industries, CX and global trends that grab our attention. 

One final look back at 2020? Certainly! Here are some of the newsworthy headlines we read as 2020 disappeared in our rearview window: 

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ICYMI - BPO News Roundup (Dec. 2020)

Posted by Jesus Grana on 12/1/20 7:15 AM

A collection of curated stories from client industries, CX and global trends that grab our attention. 

We're at the end of one of the most difficult years in recent (and not so recent) memory. As we get ready for 2021, here are some forward-thinking trends and ideas to consider while the holidays kick into high gear.

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ICYMI - BPO News Roundup (Apr. 2020)

Posted by Jesus Grana on 4/7/20 7:00 AM

A collection of curated stories from client industries, CX and global trends that grab our attention. 

As COVID-19 hit the U.S. like a lion in March, the automobile industry had to figure out ways to adapt to a new world where drivers stayed home. 

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ICYMI - BPO News Roundup (Mar. 2020)

Posted by Jesus Grana on 3/3/20 9:30 AM

A collection of curated stories from client industries, CX and global trends that grab our attention. 

It’s been a month of ups and downs for the auto industry, as some launched new services and technology, and others felt the effects of the Coronavirus reaching fever pitch. 

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